Why are NRTLs Essential for Reliable Fire Alarm Monitoring Systems

By Andrew Erickson

October 13, 2024

When you're working with fire alarm systems, the safety and reliability of the equipment can make the difference between a quick response and a catastrophic delay.

Nationally Recognized Testing Laboratories (NRTLs) play an important role in maintaining those high standards by certifying that products meet specific safety and performance requirements. NRTLs are third-party organizations (approved by OSHA) that assess whether products comply with strict regulatory requirements. These certifications help you avoid the risks associated with untested or uncertified equipment.

For businesses, government entities, or residential complexes like apartments, using uncertified fire alarm systems is a huge problem. That's why relying on NRTL-certified solutions is so important for fire alarm monitoring.

Nationally Recognized Testing Laboratories (NRTLs)

Uncertified Monitoring Equipment Increases Your Risk of Equipment Failures

Using uncertified fire alarm monitoring equipment exposes you to significant risks. Your system becomes more prone to failure during emergencies. It may send incorrect signals or fail to activate alarms altogether.

Using non-certified equipment puts you at risk for non-compliance fines, legal penalties, and (in worst-case scenarios) loss of life or property.

One of your greatest risks is the increased likelihood of system failures. Without thorough testing by an NRTL, there's no guarantee your equipment will function correctly during a crisis.

As one example, a non-certified central station fire alarm system might fail to communicate the alarm signal properly. That would delay the emergency response and put lives in jeopardy.

These failures will lead to numerous problems. False alarms may occur frequently, triggering evacuations or causing panic without any real threat. Over time, these false alarms erode trust in the system and disrupt operations, leading to unnecessary expenses.

In the worst scenarios, uncertified equipment might fail entirely. That leaves your personnel unaware of actual emergencies. This could result in greater property damage, extended downtime, and even loss of life.

In large facilities like hospitals, universities, or military bases, equipment failure brings especially high financial costs.

Why is that? Well, local and national fire safety codes, mostly created by the National Fire Protection Association (NFPA), require certified systems. Failing to meet these standards increases safety risks and exposes you to fines or legal actions.

Attempting to fix these problems retroactively often costs more in the long run. You may find yourself scrambling to upgrade your systems or bring uncertified products up to code, all while facing downtime and operational inefficiencies. Adding to the disruption, constant fire alarm noise from malfunctioning systems affects the work environment, increasing frustration among staff and tenants alike.

Replacing Individual Components Doesn’t Solve the Problem

When you realize the pitfalls of uncertified systems, a common response is to seek quick fixes. This typically involves replacing individual faulty components instead of overhauling the entire system.

However, this approach is often short-sighted because the core issue—non-certified equipment—remains unresolved. A fire alarm monitoring system's reliability depends on integrating components that have been tested and certified together, not just assembling a patchwork of parts.

Another frequent attempt to solve the problem is adding extra monitoring devices or upgrading parts of the system, such as installing new annunciators or replacing older cables for fire alarm systems. However, without NRTL certification, these piecemeal upgrades cannot guarantee system-wide compatibility. You may still experience issues like unnoticed fire alarm beeps or "fire alarm blinking red" scenarios that are misinterpreted by uncertified or incompatible systems.

A common assumption is that simply installing newer or wireless fire alarm systems will solve the problem. While wireless systems offer flexibility and easier installation, if the new components are uncertified, the same underlying risks persist. You might end up dealing with further malfunctions or false alarms, forcing you to continually invest time and money in repairs.

These approaches overlook that uncertified systems may not fully comply with local fire safety regulations. Fire codes evolve, and systems must be tested and updated to keep pace with those changes.

Adding uncertified components may cause your system to fall further out of compliance. This could expose you to fines, operational shutdowns, and safety risks.

In the end, you may find yourself seeking professional help after attempts to fix uncertified systems fail. Issues like fire alarm battery malfunctions or fire alarm pull station misfires prompt you to realize that quick fixes won't suffice. It becomes clear that a fully certified, integrated system is the only long-term solution.

Consolidate All Data in One Place for Accurate, Real-Time Alerts

The ideal fire alarm monitoring system must be certified from end to end, not just in isolated parts. Every component should be tested and approved by an NRTL to ensure it functions correctly under any circumstance. Such a system should also consolidate all monitoring data into a central station. This allows you to manage all alarms, alerts, and troubleshooting from a single location.

A well-designed central station fire alarm system must be flexible enough to accommodate multiple types of inputs, including older systems and addressable fire alarm systems. Addressable systems allow you to identify each alarm point individually, making it easier to respond to specific threats and reducing false alarms.

Additionally, the system should offer remote monitoring options, giving you the ability to receive real-time alerts wherever you are. These alerts improve response times and overall safety.

Efficient data management is another key feature of an effective monitoring system. You'll benefit from a system that handles high volumes of data and allows you to prioritize and filter alarms based on urgency.

This level of control ensures immediate response to critical alarms, while less urgent signals are managed appropriately. Systems with these features provide better safety and improved communication. With these capabilities, you can meet safety regulations without overcomplicating your operations.

The Right Solution Eliminates False Alarms and Delays

Nationally Recognized Testing Laboratories (NRTLs) provide certifications like ETL (Electrical Testing Laboratories) and UL (Underwriters Laboratories).

These certifications ensure products are safe for use in specific environments, such as industrial, commercial, or public spaces. An example of a fully certified fire alarm monitoring system is the System 3505 Prism LX from Digitize.

The System 3505 Prism LX is ETL listed and designed to handle complex monitoring needs while maintaining full NRTL certification.

As a centralized hub, it can monitor up to 500 active alarm points at once. This makes it ideal for environments that require high reliability, such as military bases, large apartment complexes, and universities.

In addition to consolidating alarms from different systems into one location, the Prism LX integrates smoothly with addressable fire alarm systems. This ensures that every alarm point is properly monitored and can be easily located during an emergency. By supporting a range of older and modern systems, the Prism LX allows you to upgrade your monitoring capabilities without a complete infrastructure overhaul. This flexibility is particularly attractive for facilities with mixed systems, allowing for easy migration while maintaining compliance.

With the Prism LX, you can set up remote annunciator fire alarm systems, providing specialized monitoring based on department or priority. This further enhances response times and overall system efficiency. By using certified equipment like the Prism LX, you eliminate the risk of equipment failure and can manage your fire alarm systems with confidence.

Don't Delay Safer, Smarter Fire Alarm Monitoring

Telegraph and fire alarm monitoring is not just a regulatory requirement - it's a matter of safety. Using uncertified systems increases the risk of failure and endangers both property and lives.

If your facility is dealing with constant fire alarm noise, unreliable false alarms, or malfunctioning equipment, now is the time to upgrade to a certified system. Digitize offers the System 3505 Prism LX, along with other NRTL-certified products, to help you eliminate the uncertainties surrounding fire alarm monitoring.

Don't wait until an emergency occurs to discover gaps in your fire alarm system. Reach out to Digitize today to learn how their fully certified systems can enhance the safety and security of your facility. Call 1-800-693-0351 or email info@digitize-inc.com now to explore the best solutions tailored to your needs and ensure your fire alarm system is reliable when it matters most.

Andrew Erickson

Andrew Erickson

Andrew Erickson is an Application Engineer at DPS Telecom, a manufacturer of semi-custom remote alarm monitoring systems based in Fresno, California. Andrew brings more than 17 years of experience building site monitoring solutions, developing intuitive user interfaces and documentation, and...Read More