Enhancing Campus Safety: Updating Your Fire Alarm Monitoring System for 2024 and Beyond

By Andrew Erickson

September 29, 2024

Fire alarm monitoring systems are obviously at the core of your campus safety. They protect universities of all sizes by helping you respond swiftly to emergencies.

However, you might still rely on outdated systems that struggle to keep up with your modern technologies and the demands of your (hopefully!) expanding campus.

One of our clients, a major university, encountered this challenge when they needed to expand and upgrade their aging fire alarm monitoring infrastructure.

As we review this client's upgrade process, we'll talk about the risks of maintaining outdated systems, common upgrade attempts that fall short. We'll also cover what your fire alarm monitoring system should deliver after being upgraded. That's your shopping list to look for when evaluating alternatives.

Campus Fire Safety

Failing to Upgrade Limits Your System's Compatibility in 2024

Many universities are still dependent on older fire alarm monitoring systems designed with limited scalability. These legacy systems often use direct wire inputs, which may have been effective in the past. In 2024, they can now restrict the flexibility needed for modern campus environments.

As your campus grows, adding new buildings or incorporating newer alarm tech becomes a difficult and expensive process with these outdated systems.

One of the major limitations of older systems is their inability to support a range of newer (and more advanced) alarm formats and communication protocols. Newer dialer transmitters, for example, use formats like Contact ID or SIA. In contrast, many older systems were built for limited formats, often over traditional POTS lines.

This lack of compatibility doesn't just create communication problems. It also complicates the process of integrating newer technology or upgrading existing devices. Those devices simply won't be able to connect to newer gear.

In fact, many Digitize devices are purpose-built to attach to legacy gear to give them modern integration options. You might use that type of solution to extend the useful life of your infrastructure for quite a long time. On a long enough timeline, however, a true upgrade becomes necessary.

Maintaining your outdated systems will eventually become more expensive than upgrading. As legacy components become obsolete, repair costs rise, and the overall reliability of the system declines. Without a proper upgrade, the campus-wide fire alarm monitoring network can suffer from inefficiencies, delayed response times, and - in worst-case scenarios - missed alarms that could endanger lives.

Why Common Attempts to Upgrade Often Fail

Many universities have tried to solve these issues through piece-by-piece upgrades, but they often encounter new problems.

In one case we saw, our client attempted to integrate advanced alarm dialers into an outdated system. Unfortunately, the older system supported limited communication protocols, and the integration did not solve the larger issue of scalability.

The system lacked the flexibility to expand easily, and the client would have needed extensive rewiring or hardware replacement to achieve full compatibility.

Another common pitfall involves working with third-party fire alarm control panel (FACP) manufacturers to bridge these gaps. In our example case, our client faced difficulties when a multinational automation company restricted their ability to access the serial output of the fire alarm panels. This limited their capacity to gather critical data from their own system, significantly limiting the effectiveness of their alarm monitoring.

A Strong Upgraded System Should Deliver Scalability

When upgrading your telegraph and fire alarm monitoring system, the goal isn't just to fix immediate problems. You want to create a scalable, adaptable system that prepares your campus for future growth.

A modern system should integrate both legacy inputs (such as direct wire connections) and newer technologies like IP-based communication protocols. It needs to support a wide range of formats, including Silent Knight 4-2, BFSK, Contact ID, and others, while also being capable of incorporating new buildings and equipment without a complete overhaul.

To achieve good scalability, one of the key features of a strong fire alarm monitoring system is a modular design. This allows for incremental expansions, meaning that you can add new buildings/wings to the network without needing to replace the entire infrastructure. A modular system provides the flexibility to integrate both old and new alarm devices, ensuring smooth operation across the entire campus.

The upgraded system should also feature redundancy, both in hardware and communication paths. For a large campus, a failure in one part of the network could lead to significant safety risks if alarms in certain buildings go unnoticed. A well-designed system incorporates backup monitoring units that can automatically take over in the event of a primary system failure.

Similarly, multiple communication pathways - over (sometimes) POTS lines (or more likely) IP or cellular networks - help make sure that alarm data always reaches the monitoring center, regardless of disruptions.

Comprehensive Systems Integrate Multiple Protocols

A capable fire alarm monitoring system needs to accommodate various alarm protocols.

University campuses often have a mix of fire alarm control panels installed in different buildings, requiring the monitoring system to be versatile enough to handle multiple formats. This flexibility gives you smooth communication between older and newer devices without replacing equipment unnecessarily.

For example, a well-structured system should be able to handle both legacy formats, such as Silent Knight 4-2 and BFSK, as well as newer IP-based protocols. This flexibility lets universities continue using older dialers while gradually transitioning to more advanced communication methods over time.

Having this adaptability enables you to expand and upgrade incrementally, rather than being forced into large, costly overhauls. This gradual integration makes better use of your budget.

Network Redundancy Enhances Campus Safety

One of the most neglected items related to fire alarm monitoring systems is the need for redundancy. In large university settings, a failure in one part of the system could leave entire buildings without adequate monitoring. A properly upgraded system must account for redundancy to maintain operations - even if certain components fail.

Redundancy can be implemented through the use of backup monitoring units, which take over if the primary system malfunctions. This type of automatic failover guarantees that critical alarms are still processed and reported, even during unexpected technical issues.

Finally, redundancy in communication paths is essential. A mix of different communication methods - such as traditional POTS lines, IP dialers, and cellular networks - guarantees that alarm data can always reach the appropriate monitoring stations even if one pathway is compromised.

Custom Monitoring Interfaces Improve Management Efficiency

Effective fire alarm monitoring isn't just about upgrading hardware. It's also about improving the overall management of the system.

A key benefit of upgrading is the ability to simplify system management through a central interface. This allows security personnel to monitor real-time data from multiple locations in a single dashboard.

An intuitive interface should offer real-time status updates and immediate alarms, which can significantly reduce response times during emergencies. The system must also support customization, allowing operators to set different alarm notification protocols based on specific buildings or zones. Since your campus has multiple buildings or sites, this customization helps reduce the risk of error and improves response time.

The Right Equipment Will Deliver Results for You: Example of Handling RPI Zones

To pull an example from Digitize history, our client needed a solution that addressed both their immediate expansion requirements and long-term growth needs. We created a solution that included equipment that was fully compatible with their existing infrastructure and able to handle newer communication formats and technologies.

The system we provided, which included the System 3505 Prism LX, allows our client to continue monitoring their Reverse Polarity Input (RPI) zones while also adding advanced dialer receivers. This expanded their ability to monitor alarms across the entire campus, accommodating both legacy systems and new devices.

The Prism LX system, known for its versatility, was crucial for integrating both older direct wire inputs and newer communication formats such as Contact ID and SIA. We also equipped the client with our Muxpad II interface units, which allowed the fire alarm control panels on campus to transmit vital alarm data to the central monitoring system. This device allows for smooth communication between the different FACPs installed across various buildings.

By integrating this system with their existing fire alarm control panels, we solved the compatibility issues that had previously caused them problems. The modularity of the system allowed for future expansions without major disruptions, meaning that the campus’ safety network would be scalable as new buildings were added.

The system was designed with built-in redundancy, featuring both backup units and multiple communication paths, so that critical alarm data could always reach the monitoring center. The client was also able to handle their monitoring process through one centralized interface. That simplified the management of alarm data from different buildings across the campus.

Redundancy diagram

Upgrade Your Fire Alarm Monitoring System Today

An outdated system puts campus safety at risk. Whether your university is expanding or looking to keep its fire alarm monitoring infrastructure up-to-date, now is the time to upgrade.

A scalable and adaptable system can help you integrate both legacy and modern protocols, improve safety, and allow for future growth without the need for costly overhauls.

Call Digitize today to learn more about how our solutions can help you upgrade your fire alarm monitoring system and improve safety across your entire campus.

Call 1-800-693-0351 or email info@digitize-inc.com now.

Andrew Erickson

Andrew Erickson

Andrew Erickson is an Application Engineer at DPS Telecom, a manufacturer of semi-custom remote alarm monitoring systems based in Fresno, California. Andrew brings more than 17 years of experience building site monitoring solutions, developing intuitive user interfaces and documentation, and...Read More