How Fire Alarm Monitoring Systems Can Adapt to Diverse Communication Infrastructures
By Andrew Erickson
January 30, 2025
If you have an existing fire alarm monitoring system - or multiple systems - you know what can go wrong. You might have legacy telegraph boxes from the 1800s in one building, while a newer complex across town uses IP-based fire panels. Some sites rely on AES mesh radio, while others connect over copper or fiber. For each of these technologies, you must collect alarm signals reliably and get them to a central monitoring hub - ideally without missing any critical alarms.
But, without a unified system, you risk:
- Missed alarms and late responses
- Multiple incompatible monitoring stations
- Increased costs and inefficient maintenance
- Worries about single points of failure
Fire alarm monitoring is mission-critical. In this article, I'll share how you can integrate diverse fire alarm networks (from telegraph-coded to IP-based) into one cohesive system. I'll also go over how a multi-protocol approach ensures continuous monitoring even when communication pathways fail.
Merging Legacy and Modern Fire Alarm Systems Can Create Several Challenges
Ideally, every one of your buildings would have the latest, most advanced fire panels that all speak the same language. In reality, you've probably got a mix of systems installed at different times and from different manufacturers. These different systems include:
- Older Legacy Systems: Telegraph-coded alarms running over copper (yes, they still exist in some cities).
- Modern IP-Based Systems: Advanced digital fire panels communicating over Ethernet or fiber.
- Proprietary Radio Mesh Networks: Systems like AES radio networks, providing wireless connectivity.
When each system uses different protocols, you end up with multiple monitoring interfaces, fragmented data, and potential blind spots. That's a huge risk when seconds count during an emergency.
Traditional Fire Monitoring Solutions Can Have Drawbacks
Many of the so-called "solutions" have been tried, but all have their own drawbacks:
- Single-Vendor Ecosystems: A manufacturer's proprietary monitoring software might only integrate with their panels. That locks you out of third-party devices.
- Built-In Monitoring on Each Panel:You end up logging into multiple panel interfaces. This makes situational awareness more difficult.
- Third-Party Software: Even if it supports some cross-platform integration, older systems may need expensive custom development - or may not be supported at all.
- Single Communication Path: Some systems rely on just one phone line or an Ethernet link. That's a single point of failure in an emergency.
The good news is that a unified, multi-protocol monitoring platform can solve all of these issues if it's built right and managed properly.
Your Fire Alarm Monitoring Platform Should Be Redundant and User-Friendly
As we discussed, the right solution will allow you to respond according to any anomalies or alarms. When choosing a system, look for the following benefits and abilities:
1) Integrate All Communication Methods
A truly universal solution must handle copper, fiber, Ethernet, radio, or whatever else you've got. If your city still uses telegraph-coded fire boxes, they must be integrated as well.
2) Provide Redundancy and Failover:
You can't trust just one path in an emergency. If the primary link fails, your system should automatically route alarms over a backup channel (e.g., Ethernet, fiber, or AES radio).
3) Centralize Data in Real-Time:
Don't log into multiple panels. All alarms - from legacy boxes to modern IP-based systems - should flow into one central hub where you can see status updates instantly.
4) Support CAD Integration:
Your fire department or emergency responders likely use a computer-aided dispatch (CAD) system. Your monitoring hub should feed directly into CAD for immediate action. (CAD) system.
5) Scale to Large Municipal or Campus Networks:
If you're handling thousands of alarm points across hundreds of buildings, you need a modular system that can grow with you.
Unify Legacy and Modern Fire Alarm Systems with the Prism LX
At Digitize, we design and manufacture fire alarm monitoring solutions to solve these problems. The System 3505 Prism LX acts as the central hub that collects alarms from old telegraph-coded systems, newer IP-based panels, and AES mesh radio networks. This master device provides:
- Multi-Protocol Support: Bring in alarms via serial, dry contact, printer ports, or radio-based signals. You name it, the Prism LX can likely receive it.
- Redundancy & Failover: The Prism LX supports redundant communication paths (Ethernet, fiber, radio, copper). If one fails, the system automatically reroutes alarm data over another.
- Scalability: Cities like Boston or campuses like MIT monitor thousands of alarm points. The Prism LX consolidates all these signals into one place for easy management.
- CAD Integration: Need to send real-time alarm data to your 911 dispatch? The Prism LX will interface with third-party CAD systems.
- Automation & Remote Acknowledgment: You can acknowledge or track alarms remotely, so you don’t have to be physically present at the head-end unit.
Maintain Uninterrupted Monitoring with Automatic Failover
The Prism LX supports multiple redundant pathways:
- Ethernet for IP-based alarms
- Fiber (single-mode or multi-mode) for fast, long-range data
- AES Radio for wireless networks
- Copper for telegraph-coded or other wired signals
If one link drops, the Prism LX automatically switches to a backup route. This guarantees uninterrupted monitoring, even during network failures or maintenance windows.
Ensure Compliance with Custom Alarm Naming and Automated Event Logging
Fire monitoring doesn't end with simply detecting alarms. Regulatory compliance often requires detailed records of what happened, when, and where. The Prism LX satisfies these requirements by enabling the following:
- Custom Alarm Naming: Label each alarm point with location, device type, and priority to stay organized.
- Electronic Event Logging: Every alarm, acknowledgment, and restore event is time-stamped and stored. You can export logs to CSV for compliance reports or historical analysis.
With these added capabilities, the Prism LX is able to give you the peace of mind that your network is being monitored accurately and continuously.
Extend Fire Alarm Coverage Across Large Facilities with Data Gathering Modules (DGMs)
Large facilities (like universities or big industrial complexes) might have alarm inputs scattered across multiple buildings. This is where using Data Gathering Modules (DGMs) can be beneficial. These allow you to:
- Extend Your Monitoring Reach: DGMs collect alarm data from remote buildings and forward it to the Prism LX over fiber, Ethernet, or copper.
- Achieve Flexible Scalability: Add more DGMs as you add buildings or expand your campus.
- Simplify Wiring: Instead of running dedicated cables for every alarm point back to a central location, you just network your DGMs and let them feed the Prism LX.
Monitor Fire, Security, and Environmental Threats from a Single System
Fire alarms are just one part of your safety system. You might also need to keep an eye on:
- Security Intrusion (door sensors, motion detectors)
- Gas Leaks or Hazardous Chemicals
- Environmental Conditions (water levels, HVAC failures, or temperature extremes)
Monitoring all of these into one single-pane-of-glass system dramatically simplifies your operations. By using one system, you can see all alarms in one place.
Bridge Legacy and Modern Fire Alarm Systems for Faster Emergency Response
Imagine a big city (like Boston) with nearly 2,000 telegraph-coded alarm boxes. These mechanical street-corner boxes coexist with modern IP-based fire panels in newer buildings.
If you rely on an older system, you might have separate stations for telegraph-coded boxes versus new digital panels. Firefighters or dispatch teams have to monitor multiple screens and risk missing time-sensitive alerts.
By unifying everything under the Prism LX, you:
- Get one central view of old telegraph-coded and modern IP alarms.
- Improve response times because dispatchers don’t have to scramble between different systems.
- Simplify maintenance so technicians only have to learn one interface.
Unify Your Fire Alarm Systems with the Right Monitoring Solution
If you're ready to streamline monitoring for your facility or municipality, reach out to Digitize today. We'll work with you to design a system that unifies your existing infrastructure - no matter how varied.
Call us at 1-800-523-7232 or email sales@digitize-inc.com.
We look forward to helping you plan and build a safer, more efficient future for your fire alarm monitoring network - even if that means we are not part of the solution!
Andrew Erickson
Andrew Erickson is an Application Engineer at DPS Telecom, a manufacturer of semi-custom remote alarm monitoring systems based in Fresno, California. Andrew brings more than 18 years of experience building site monitoring solutions, developing intuitive user interfaces and documentation, and...Read More