FREQUENTLY ASKED QUESTIONS:
Q. Why do I need to sign and return my Digitize order confirmation, by Fax?
A. Alarm monitoring equipment, ancillary devices, and accessories are complex. Even an experienced distributor may not realize there may be a more cost-effective way to meet customer requirements, or may forget certain requirements for specific equipment. By requiring all orders to be faxed, Digitize has the opportunity to review orders for completeness and for our sales engineer to offer assistance with additional information if a potential problem is seen. Additionally, by requiring that customers sign and return an order confirmation, they have a final opportunity to review their order for completeness. The order confirmation process is just one of the many ways that Digitize ensures optimal customer satisfaction. All orders are to be Faxed 973-663-4333 or E-mailed to Linda Brecher at firstname.lastname@example.org.